Customer Support & Maintenance

SMART is not just a software package. It’s a philosophy. It’s us!

 When you purchase our “SMART-SOFTWARE SUPPORT,” you purchase a team of people working      24-hours a day, 7 days a week to make sure that when you need help, we’re there for you.

As a SMART customer, you reap the benefits of our constantly developing state-of-the-art clinical management software. You will be sent these updates bi-annually at no additional charge. These version updates are a culmination between the software innovations of our own expert MIS department and suggestions from the field. Our customers’ feedback is crucial to keeping SMART on the cutting edge of treatment management. We collect this input and implement the best of these suggestions into the software that you then receive free of charge two times per year. In this way, we become one team. 

Our experienced, knowledgeable and courteous “SMART-Software” team:

• Quickly and calmly trouble-shoot any little problems before they become big problems.         
• Respond immediately to your staff’s questions or needs involving “the software.”                    
• SMART can log into your system in order to regularly maintain your computer system’s files so that it always runs fast and efficiently.                                                                 
• 24 hours a day, 7 days a week, 365 days a year!