Our Commitment

David L. Piccoli, II CEO / President

“My father taught me to always keep my word, and I put my reputation behind every SMART Software Package. Every customer has my personal commitment for the life of the product.”

  1. Our commitment is customer delight.  Therefore we have two rules of customer service: 1.) A satisfied customer is still looking to be delighted 2.)Treat every customer like a guest in your home.
  • SMART Software comes with a lifetime warranty. Our software is backed by an initial one-year money-back guarantee, and there is no charge for updates. When you purchase SMART, you purchase a team of professionals working 24/7.

SMART is not just a software package. It’s a Customer 1st philosophy. When you purchase our “SMART-SOFTWARE SUPPORT,” you purchase a team of professionals dedicated to providing solutions.
We are there for you 24-hours a day, 7 days a week, 365 days a year to make sure that when you need help, we’re there for you.

ICSA Labs JCAHO Association CARF Association