Testimonials

Greenwich House, Inc.

“The Smart system makes my job easier because I am able to input information into the system much faster, the program is detailed and at you fingertips. Some of the forms are already in the system so that there is less paperwork and less running around for the hard copy chart (especially when looking for signed releases of information.)

The treatment plan is fantastic! It makes it easier for me to be able to put a plan together. It is one of the greatest features! Also the psycho-social summary is direct and straight to the point.”

Denise
Intake Counselor-NYC

Greenwich House, Inc. – NYC

“The system helps greatly with compliance issues and managing the staff. You can see at a glance how much work is due or done and what the focus of supervision should be.”

Turning Point of Bermuda

“The SMART system has enabled us to communicate more effectively throughout the program. Patient files are easily accessible with the press of a button and we are better able to coordinate patient care initiatives. The system is simplistic enough for anyone to grasp even if they are not the most computer savvy. It has modernized our processes and assisted us in providing quality patient care.”

Shirley Place, ICADC, MA, MSW, Clinical Director
Mid Atlantic Wellness Institute
Turning Point Substance Abuse Program– Bermuda

Evergreen Treatment Services, Inc.

“SMART has been our initiation into the world of electronic medical records. Many staff were concerned about the transition, but SMART has proven to be a great fit for us- very user friendly. “The installation, training, and the support we have received from the SMART team has been outstanding.”

From the perspective of our Office Support Team there has been an improvement in communication within all departments and most importantly with our patients. The patients have adjusted quickly to the changes and seem to appreciate and benefit from this enhancement of services to them (i.e. slower wait times for dispensing and scheduling and improvement in maintaining patient confidentiality.)

The introduction of SMART is proving to be a team building experience for our entire staff. Thanks to Michael Carruthers and the entire SMART Team for your excellent customer service and support.”

Sue Bailey
Patient Services Manager (2 Clinics – WA)

Discovery House, Inc.

“SMART is excellent software which enables us to serve our customers quickly, safely and efficiently.” If an occasion arises where technical support is needed, despite having hundreds of customers, they treat us as if we are the only ones. The software and ongoing service is outstanding!”

Amy Galvez
Nurse Director (4 Clinics – UT)

Staten Island University Hospital

“An exceptional aspect of the Smart system is that it is remarkably user friendly. The Smart implementation team provided the support and training necessary to permit an easy transition for even our most hesitant staff.”

Karen Goodell
Administrator (4 Clinics – NY)

New Horizon Treatment Services, Inc.

“Since converting to SMART, our Third Party Billing denial rate has steadily improved, and the rich management reporting features have been key. The support team’s can-do attitude makes all the difference. A solid system with superb support, SMART is in for the long haul.”

Luis R. Nieves, MBA, Psy.D. ABPP – Executive Director Roger Cantoni, Quality Assurance Officer

Habit OPCO, Inc.

“With the ability to become fully electronic SMART has enabled us to improve communication within the program as well as ease the burden with paperwork. The medical order package has also simplified the need to write multiple orders when providing individual treatment to patients. As far as other departments go, another great feature is that we now have real-time access to multiple disciplines, medical, clinical, and financial. “I have used two previous systems and this has been the best by far.”

John Vinitsky
Director of Nursing (18 Clinics – MA, NH, PS, NJ)

Acadia Hospital

“We have used SMART’s Methadone software program since we started. We have the updated version and are successfully using SMART’s main tools for all out-patient addiction services including Suboxone Treatment. SMART has increased our ability to service people. We have grown 100 patients since the upgrade and expect to grow an additional 100 in the next couple of months.”

Scott Farnum

Program Administrator (Former) ME

John Brooks Recovery Center

“The SMART Software is easy to use and is very helpful for quality assurance…”, compliance, service reminders, and for billing procedures / comparison of services. With a budget in excess of $8 million we need to have continuous and up-to-date data to stay on track – SMART works.”

Alan Oberman
CEO– NJ