“Boston Public Health Commission chose the SMART software after investigating other software packages. BPHC’s OTP Clinic has two sites: one for dosing, the other for counseling, which created a major challenge in providing quality, coordinated care. SMART system provides real time information that allows staff to feel confident in their clinical decisions. In addition, SMART reports provide excellent data for quality improvement projects. The software’s ability to track medication inventory greatly reduced staff time, errors and meets all DEA requirements.
SMART team, from the beginning, were excellent in demonstrating the software, providing hands on training, coordinating with BPHC’s IT department and providing consultation for staff and trouble shooting.
It is very evident that SMART developed this software with a clear understanding of a methadone program with its complex clinical and regulatory needs. SMART also continues to improve the software to address the changing needs of its clients. SMART has maintained a strong and consistent relationship with the Commission for over 4 years.”