“SMART has been our initiation into the world of electronic medical records. Many staff were concerned about the transition, but SMART has proven to be a great fit for us- very user friendly. “The installation, training, and the support we have received from the SMART team has been outstanding.”
From the perspective of our Office Support Team there has been an improvement in communication within all departments and most importantly with our patients. The patients have adjusted quickly to the changes and seem to appreciate and benefit from this enhancement of services to them (i.e. slower wait times for dispensing and scheduling and improvement in maintaining patient confidentiality.)
The introduction of SMART is proving to be a team building experience for our entire staff. Thanks to Michael Carruthers and the entire SMART Team for your excellent customer service and support.”
Sue Bailey
Patient Services Manager (2 Clinics – WA)
